Virtual Appointments on Handshake

August 2, 2021

How will virtual appointments work?

Career Services Experience

Institutions offering virtual appointments through Handshake have historically had to spend time manually generating virtual meeting links from external platforms and shoehorning them into appointment fields. Virtual appointments on Handshake are a breeze to set up.

This summer, we’ll launch a new “Virtual on Handshake” appointment medium that you can add to your existing appointment blocks. It’ll also be included in any new appointment blocks you create by default. Each advisor will have the flexibility to offer virtual appointments when they want.

Please note that this screenshot is taken from our US platform and the language may be different for UK users.

Including “Virtual on Handshake” and a physical location as mediums on the same appointment block allows you to offer a hybrid of virtual and in-person appointments to students.

When you’re ready to start the appointment, you’ll see a “Start Video Appointment” button in the same place where you see the “Appointment Started” button today. Just click to launch!

Please note that this screenshot is taken from our US platform and the language may be different for UK users.

The video experience will be very similar to virtual fair 1:1 sessions. The student and advisor will have access to chat, audio and video. The sessions will also support screen sharing so that you can easily facilitate CV reviews.

Please note that this screenshot is taken from our US platform and the language may be different for UK users.

Reporting on appointments will work just as it did before. You can use our pre-built appointment reports as an easy way to get started. Just remember to add the appointment medium field to your reports so that you can see which were hosted virtually on Handshake.

Student Experience

Scheduling virtual appointments will look the same for students with one important tweak. Previously, the appointment medium field would default to the first option listed. We’re updating the field so that it defaults to blank—this will mean students have to click in to review their options, helping them see that virtual appointments are available.

Please note that this screenshot was taken from our US platform and there may be some differences in language for UK users.

In the lead-up to the appointment, we’ll update our notification emails to remind the student that the appointment is virtual. An hour before the appointment, our final reminder email will include a button the student can click to log in and launch the appointment.

Please note that this screenshot is taken from our US platform and the language may be different for UK users.

The link to join the appointment will appear five minutes before the start time. Clicking the button to join the appointment will mark the student as checked in.

Please note that this screenshot is taken from our US platform and the language may be different for UK users.

Handshake
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Virtual Appointments on Handshake

July 30, 2021

In a recent survey of over 2,400 students in the US, Handshake uncovered a strong preference for virtual engagement this fall and beyond. 87% of respondents stated that, in a post-COVID world, they would prefer some virtual component to their career events.

Of the almost 1,700 respondents who attended a virtual event over the last year:

  • 71% said that engaging virtually with employers was less intimidating
  • 75% said that meeting employers virtually gave them more flexibility around scheduling

In reflecting on the benefits of virtual, it’s important to consider how they translate to the relationships that career educators build with their students. Similar to attending events with employers, some students may hit barriers related to confidence around stopping by the career centre in person for an appointment. Others might find it hard to make the time.

While many students will be eager to engage with your teams in person, a year of being virtual necessitates flexibility. Meeting students where they are—whether in-person or virtual—can help you reach a more diverse population and close engagement gaps across gender, race, and ethnicity.

While virtual appointments have been offered at many schools in the past, Handshake is here to make the process even easier. That’s why we’re launching virtual appointments on Handshake, with seamless, integrated video (that you’ll recognise from our virtual careers fairs to help reach more students) —for free.

How will virtual appointments work?

Career Services Experience

Institutions offering virtual appointments through Handshake have historically had to spend time manually generating virtual meeting links from external platforms and shoehorning them into appointment fields. Virtual appointments on Handshake are a breeze to set up.

This summer, we’ll launch a new “Virtual on Handshake” appointment medium that you can add to your existing appointment blocks. It’ll also be included in any new appointment blocks you create by default. Each advisor will have the flexibility to offer virtual appointments when they want.

Please note that this screenshot is taken from our US platform and the language may be different for UK users.

Including “Virtual on Handshake” and a physical location as mediums on the same appointment block allows you to offer a hybrid of virtual and in-person appointments to students.

When you’re ready to start the appointment, you’ll see a “Start Video Appointment” button in the same place where you see the “Appointment Started” button today. Just click to launch!

Please note that this screenshot is taken from our US platform and the language may be different for UK users.

The video experience will be very similar to virtual fair 1:1 sessions. The student and advisor will have access to chat, audio and video. The sessions will also support screen sharing so that you can easily facilitate CV reviews.

Please note that this screenshot is taken from our US platform and the language may be different for UK users.

Reporting on appointments will work just as it did before. You can use our pre-built appointment reports as an easy way to get started. Just remember to add the appointment medium field to your reports so that you can see which were hosted virtually on Handshake.

Student Experience

Scheduling virtual appointments will look the same for students with one important tweak. Previously, the appointment medium field would default to the first option listed. We’re updating the field so that it defaults to blank—this will mean students have to click in to review their options, helping them see that virtual appointments are available.

Please note that this screenshot was taken from our US platform and there may be some differences in language for UK users.

In the lead-up to the appointment, we’ll update our notification emails to remind the student that the appointment is virtual. An hour before the appointment, our final reminder email will include a button the student can click to log in and launch the appointment.

Please note that this screenshot is taken from our US platform and the language may be different for UK users.

The link to join the appointment will appear five minutes before the start time. Clicking the button to join the appointment will mark the student as checked in.

Please note that this screenshot is taken from our US platform and the language may be different for UK users.

How can I learn more?

We’ll share more information about configuring, testing, and offering virtual appointments on Handshake over the course of the summer. Keep an eye on our biweekly newsletters for details.

This Autumn we’ll re-launch our office hours to help address questions related to virtual appointments (in addition to virtual fairs). Stay tuned for more details.

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