Careers2032 - Imagining Future Careers Services

An industry research paper looking at the careers sector of 2032 and the role technology will play in facilitating human connections.

AGCAS, Wonkhe, the ISE, and Handshake are joining together to look at the future of Careers Services, and how technology might fuel the future of graduate recruitment. The first part of this project is a series of roundtables, designed to gather experts’ thoughts on the challenges and opportunities that face universities, students and employers over the next decade and WE'D LOVE YOU TO JOIN US.

Register today for one of our five roundtable events across the UK and represent the voice of Career Services, Employers and Students.


What will Careers Services look like in 2032? With the ways that students choose to look for jobs and advice changing. With huge overhauls in practice in the wake of the pandemic and technology having the potential to assist in creating better quality connections, it’s an exciting time to be considering this question.

Together with its partners, AGCAS, WonkHE and ISE, Handshake is working on a new study, which will launch in February 2022. This new report will imagine what the market as a whole might look like in ten years, taking a close look at the role HE institutions, employers and students will play in the landscape, with Careers Services as the lynchpin of future success.

Come and join us at one of our five roundtable events (dates and locations below) to represent the voice of Careers Services, Employers or Students. Those highly valuable discussions will form the qualitative part of the research paper, with key themes to be discussed under “Chatham House rules”, where contributions will be anonymised. The roundtables will be supplemented by quantitative research in the form of surveys among students, employers and HE career professionals.

As a participant in the research, you’ll obtain first access to the paper. All travel expenses will be reimbursed.


Careers Services Roundtables

Student (representative) Roundtables

Employer Roundtables


Please have a look at the key topic areas from the agenda below to get a better idea of what to expect.

Careers Services Rountables

We will be discussing topics such as

  • Meeting the needs of varied stakeholders in a Google-first world
  • Evolution of the role of Careers Services. Where do Careers Services professionals add the most value? What role does internal and external collaboration play in the future?
  • The role of Careers Services beyond the university gates
  • How can Careers Services continue to demonstrate impact and tell the story of their success?
  • Fuelling social mobility in the decade to come – how do Careers Services professionals see their role in this effort?
  • The role of technology – how can technology help Careers Services and add value to their roles?

Student (representative) Roundtables

We will be discussing topics such as

  • What is the role of SUs in influencing and supporting careers provision in the next decade?
  • The barriers students experience in finding a career – how far can connections/relationships tackle some of these?
  • Analysis of the biggest challenges facing people entering the jobs market in the years ahead
  • The role careers services currently plays for students of all different backgrounds and levels of engagement
  • What could universities and Careers Services change to meet needs and future proof their value in a volatile market?

Employer Roundtables

We will be discussing topics such as

  • The talent challenge – what challenges are currently faced by employers?
  • How can employers match vacancies with appropriately skilled candidates at a sensible cost?
  • How will students and employers connect in ten years time? What will be the same? What should change and what shouldn't?
  • How are employers meeting Diversity, Inclusion and Equality (DEI) ambitions?
  • How can employers better connect with universities to fuel the workforce with skilled recruits?


Safety is our highest priority for these roundtable discussions. We are putting in place a number of steps to ensure that the risk from COVID-19 is reduced as far as possible at events.

Please carefully read the Q&A below to understand what you will need to do to keep those around you safe, and what you can expect from us to help protect you.

Do I need to test for COVID before attending the roundtable?

Yes. Upon entry, we are asking attendees to show the results of a negative COVID test taken within 48 hours of the roundtable.

Please get in touch if you have an exemption or are unable to test for any other reason.

Will mask wearing be compulsory during the roundtables?

In order to facilitate conversation and comfort, and with all participants having a recent negative test, we will not be asking participants to wear face masks during the discussion.

However, you may be asked to wear face masks while travelling to and from the conference room hosting the discussion, so please do bring one with you.

What other steps will be taken to ensure my safety?

Hand sanitizer will be provided at events for those who need it.

We will also look to ventilate meeting rooms and put social distancing into place in any location where it is possible to do so.

What should I do if I develop symptoms/test positive for COVID in the run up to the roundtable?

Please do not attend the roundtable if you have COVID symptoms, even if you have a recent lateral flow test. We ask that you let us know at your earliest convenience if you have symptoms or tested positive so that we can adjust numbers.


Please get in touch with any questions you might have in advance of the roundtable discussion, via emailing